Getting better at training outlets

On 5 June 2012, we presented the rescheduled training with Silulo store managers. Zimkita presented this training in isiXhosa as this was the home language of the store managers, whilst Zukisani and I assisted when manager were stuck. After the initial training, several Silulo managers voiced the need for training again as they weren’t fully comfortable with the website.

We recognised that we may have either had a problem with our training method or our website not user-friendly. Therefore, we arranged for a follow-up training session which was presented by Arthur and attended by a few Silulo managers. Despite these setbacks, Silulo Ulutho sold hundreds of matric exam packs and our correspondence with them led to our decision to break down exam packs into single-year versions.

Zukisani and Zimkita had connected with the owner of African Axxess in Langa. Due to the close proximity of African Axxess to Langa Secondary School, we also held a presentation at the school in conjuction with African Axxess. This time we used a flip chart instead of a projector and didn’t cater for attendees. The presentation went very smoothly and we have more attendees at this presentation than the one at Silulo.

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