Monthly Archives: March 2013

Marketing, Sales

Big month, and a big sponsorship sale

In March I exhibited and presented Paperight to matric students and teachers of Cravenby Secondary School alongside leading publishers, such as MML and OUP. The students were very interested in my exhibition and showed a keen interest in my presentation on the Paperight Young Writers’ Anthology.

After months of correspondence, I managed to arrange a meeting with the Head of the Cape Town Library Services alongside Arthur. The aim was to see how Paperight could work with the Library Services with the possibility of integrating into their SmartCape internet service. The meeting was a success in that we impressed them but, the process has come to a standstill due to bureaucracy inherent in government institutions. The possibility of a partnership remains open for the future.

Nick and I had worked closely on many tasks and we reached a stage where we required someone to bridge the gap between Nick’s position and my own. The aim was to improve communication to outlets, customers and the public at large. Having learned many lessons from our experience with the PR Consultant, we had a relatively clear idea of what we could achieve PR-wise.

Seeing her become, what I consider to be, the most productive member of the Paperight team has been amazing to experience.

The discovery of Marie-Louise Rouget is one of my proudest moments at Paperight. Marie-Louise had no marketing or PR experience to speak of but, she demonstrated a clear passion and drive to contribute positively towards society – something we could all relate to at Paperight. Seeing her become, what I consider to be, the most productive member of the Paperight team has been amazing to experience. I believe that Marie-Louise has discovered talents within herself that she may not have realised that she had fearlessness and a determination to get things done.

When I realised that we required more creative ways of selling Paperight products, Arthur gave me the opportunity to enrol in an “Effective Selling Strategies” course by LMI and facilitated by Chalwyn Vorster of TMF. The course allowed me to improve my time management, organise my sales pipeline and most importantly to give me the confidence to sell whilst maintaining my own morals and values.

Pelican Park High informed me that they would like to place an order for their learners who wish to purchase past exam packs. I collected the order form, delivered it to Minuteman Press Cape Town and received payment from Pelican Park High. When the books were printed and ready, I collected four learners from Pelican Park High to accompany me in collecting the books from Minuteman Press Cape Town.

Nick met us there to take photos for a press release that we had planned. The press release was circulated in the Minuteman Press internal franchise newsletter which led to several Minuteman Press outlets in South Africa signing up with Paperight. Upon collecting the books, the owner of Minuteman Press requested that we assist him in identifying a needy school in the Western Cape that he could possibly sponsor in some way.

When I got back to our offices, I googled “worst matric results in cape 2012.” I found a newspaper article that identified Silverstream Secondary in Manenberg as a poor performing school in 2012. I contacted the school to find that the principal had left the school and an H.O.D. was acting head of the school. I met with the H.O.D. to discuss the situation of the school and their needs in order to determine if this is the type of school that Minuteman Press Cape Town would want to sponsor.

I determined that they are a needy school and deserving of assistance, so I contacted the owner of Minuteman Press Cape Town and arranged for him to meet with the H.O.D. at the school personally. After this meeting took place, we determined which books would be sponsored and how many according to the budget that was available for the sponsorship.

Content

Two anthologies start to take shape

March brought the first flood of anthology submissions. I triaged these from team email to Oscar, who then catalogued the entries. Once we’d received the influx, we set about organising an Anthology hack day to wade through submissions, read, and complete the first round of judging. While we’d have many sessions like this, I was only involved in the first few before I went to London, and then on leave.

In the spirit of writing competitions, we also met with Rachel Zadok to discuss Short Story Day Africa. Given that many of our team members are published or aspiring writers themselves, it was a project we were keen to be a part of. Paperight took on the sponsorship of the design and typesetting of the anthology, with the requirement that it be made available on Paperight after publication.

Our ongoing work with publishers included meetings with Cambridge University Press, Harlequin, Modjaji,  and Do Sustainability. I finalised my London Book Fair meetings. And we tried approaching publishers on ADvTech’s list of prescribed books (though we received no response).

We also worked on A Life, for New Africa Books. I finalised the epub and mobi versions.  Diann came in to do some freelance work.  I correspondence with Caitlin about her freelance work on the College Campus prep, oversaw Philippa’s CSV creation, and sourced missing information where necessary.

Publisher registration

  • Chris van Rensburg (7/3/2013)
  • Calm In Storm (18/7/2013)
Content

CAPS outlines project

Yet another curriculum change has been rolled out by the Department of Basic Education to come into effect for grade 12s in 2013. The DBE has been doing this for a while with limited success. The new curriculum, called CAPS (which stands for Curriculum Assessment Policy Statements) is a revision of the National Curriculum Statements. The idea is that the policy statement for each subject will act as a comprehensive guide for teachers, showing them what to teach and how to assess their students. However, this means that textbooks need to change to reflect the new curriculum, and the past matric papers we have collected may well be redundant.

We decided it would be a good idea to have a list of the CAPS outlines for each subject in a spreadsheet, and were thinking that we may write a textbook for Information Technology using open content (such as Wikipedia entries) because there wasn’t a CAPS aligned IT textbook available yet. This was a very time-consuming process as the lists were in PDF form and required typing out. I completed the outlines for IT and a few other subjects, but had to put this project on the backburner for a while as other things became more important. Unfortunately, we didn’t have time to come back to this project.

Design, Marketing

Varsity advertising tinkering at Aloe X

no-to-high-book-prices_a1_20130200Having studied in Grahamstown, I wanted to make a Paperight outlet thrive there. The conditions were perfect: Grahamstown is a small, relatively low-income university town. Money is low, and demand for books is high. In 2012, I made contact with Aloe X, the closest copy shop to Rhodes University, after the university themselves showed no real interest in adopting a pilot Paperight project of their own.

I made contact with Aloe X the day after I travelled to Peddie for a research trip in May 2012. I handed them a business card, spoke to the manager Aletta, and reassured her that it was a free service.

Despite good intentions, we only really started getting involved with Aloe X at the end of 2012, in preparation for the beginning of the 2013 academic year. I figured out a strategy whereby we would collect the set lists of books from the English literature and Classics departments, figure out which ones we had on the system, and then make posters and flyer designs to stick up at Aloe X and around Rhodes campus.

At this point we found out that Aloe X had almost been closed down due to a spate of textbook piracy that ended in a visit from the police. Essentially, students would bring in books, the staff (without the owner’s or manager’s knowledge) would scan them and keep the files on their computer. Students could then get their textbooks printed immediately for R50–R100. Almost exactly the same as Paperight – but, you know, super illegal.

The copy on our advertising, until then, had been quite tame. Seldom did we have provocative taglines that foregrounded the bad aspects of traditional bookselling, lest we upset potential partners. For this campaign we went with “Say NO to high textbook prices” and variants thereof. The campaign was successful in some ways and not so much in others. The idea and the tagline attracted a lot of attention – the shop had a dozen or so enquiries a day at the beginning of term. We seldom had the books they needed, however.

We showed that there was a demand for cheaper textbooks and that students were interested, with minimal advertising and involvement. We just needed the books.

Since then, as our library has gotten bigger, Aloe X has been one of our stronger outlets – no doubt because of the fact that the town only has one academic bookstore, which, as academic bookstores do, charge extortionate prices.