Some of our outlets approached us saying that they would be more comfortable using our service if we would operate on a credit system, giving them the ability to spend credits and pay later.
- Juta (cancelled after acquisition by Protea Books)
We increased the topup values on our outlets accounts by paying the money ourselves which the outlets then owe to us. The benefit for the outlet is that they do not need to make a top-up before they can make a licensed sale to their customer.
The outlets we tried this system with did not feel as though they had invested into the service that we provide and therefore were less motivated to sell our products.
Chasing up for payments with outlets is a time consuming process.
We would not be keen to offer this service in the future.