Tag Archives: Random House Struik

O’Reilly titles go live, and we revise the publisher agreement

July’s big win was getting the O’Reilly books on Paperight. These textbooks were not prescribed at universities, but are an important and oft sought out  supplementary  resource for first year computer science students.  Once these were uploaded I contacted lecturers about the books, asking if they would promote these to students. We had some positive results (particularly from Stellenbosch University), but ultimately saw minimal sales conversions.

Following my return from the London Book fair, I met with Elsevier South Africa about getting their titles on Paperight. Other ongoing meetings and follow-ups included Random House Struik,  Modjaji Books, Jacana, SelfMadeHero, Cassava Republic, Jonathan Ball and Pluto Press. We facilitated the transfer of CUP titles and Accent Press titles, uploaded the first 14 HPMG journals (we put the rest on the backburner pending sales), and sourced missing metadata and covers from Do Sustainability.

I spent time working on CSS (Prince), and Arthur and I revised our rightsholder agreement using feedback from our negotiations with Pearson and O’Reilly Media. I also spent the day at Colour and Copy in Rondebosch, worked with Nick to organise POS advertising and flyers for them. I also completed a survey of the staff as per Yazeed’s request.

Publisher registrations

  • Livity Africa (9/7/2013)
  • Better Life Books (9/7/2013)
  • Accent Press (12/7/2013)
  • Bisel Classics (12/7/2013)
  • Fatai Oladapo (16/7/2013)
  • Ispirato (23/7/2013)
  • Filipe Santos (26/7/2013)

 

Pitches, sales, dead ends, and a soccer match

In April I attended my first SABA (South African Booksellers Association) meeting with Arthur. At this meeting I learned what was happening behind the scenes in the bookselling industry and how necessary it is for a distribution channel like Paperight to exist. Booksellers are no longer making enough money to remain profitable enough to hold on to their investors and were switching to e-books out of desperation instead of innovation. A Paperight-like model may well end up being the only way for consumers to get their hands on hard copies of books.

I took my first ever trip to Johannesburg where I had meetings with Minuteman Press, Jetline, Postnet and Konika Minolta at their respective head offices. We managed to strengthen our relationships with them. Postnet had agreed to go ahead and register all of their branches nationwide with Paperight. Sadly, the person who had the meeting with us left Postnet soon after this meeting, which resulted in this process being postponed.

Tarryn and I also had a meeting at UWC Library Services after the bindery service registered as a Paperight outlet. In order for the bindery service to top up their accounts, we need to be a registered vendor at the University and they would need to determine how much of their budget would be allocated towards topping up. The bureaucracy of the process that needed to be taken by the bindery and the Library service in general seemed to have slowed the process down to a standstill.

After delivering the past matric exam packs to Pelican Park High, there was a significant interest in the exam packs from those students and parents who didn’t purchase them earlier in the year. Within two weeks, I was contacted by Pelican Park High and requested to collect a second order form for exam packs which was duly paid for, printed and delivered to the school.

Publishers were giving us low quality products to sell, with the intention of testing out our system before giving more high-value products. And outlets’ staff was turning away Paperight customers.

Meanwhile we realised that we had two big problems with our distribution model. Publishers were giving us low quality products to sell, with the intention of testing out our system before giving more high-value products. And outlets’ staff was turning away Paperight customers. To remedy this we began a competition which granted R1000 for the top outlet sales person every month. The aim was to incentivise the system for the outlet staff.

We also determined that by building closer relationships with Publishers they would perhaps be more willing to trust us with their more high value publications. We proposed an indoor soccer match against Random House Struik to build rapport with them. Paperight lost the match (in the dying moments!) but, we managed to take some time to relax (something which we struggle to do) and work at the same time.

Printing challenges and the state of content come December 2012

The high cost of colour printing was a constant challenge for us, especially when it came to children’s books, which were the primary priority for an organisation like The Shine Centre. Additionally, The Shine Centre needed us to get the price of each book under R35.00, which was easy when it came to monochrome printing, but very difficult in the case of colour.

Throughout December I continued communication with OUP about the potential for making their African literature list available on Paperight (a project that Oscar spearheaded), as well as following up with other publishers. We also sent printed product samples to The Shine Centre, a literacy organisation which we really like, and wanted to find a way to work with. The high cost of colour printing was a constant challenge for us, especially when it came to children’s books, which were the primary priority for an organisation like The Shine Centre. Additionally, The Shine Centre needed us to get the price of each book under R35.00, which was easy when it came to monochrome printing, but very difficult in the case of colour. We’re still working on this in 2014, and are hopeful that machines like the RISO ComColour will make a difference in this space.

many outlets don’t put posters up even when you’ve sent them the marketing materials, and need to be constantly reminded and chased

I facilitated the first Random House Struik file transfer and upload, and we experimented with a targeted RHS marketing campaign in select outlets. We learnt from the latter that many outlets don’t put posters up even when you’ve sent them the marketing materials, and need to be constantly reminded and chased. Once they had all put up the posters in stores (which took several weeks), we did not see great sales numbers. What we found was that the most productive way to generate sales early on is through organised bulk sales and school sponsorship deals, and not necessarily via more passive advertising.

now-what_together-we-pass-paperight_cover_low-res_20130228Another of our proposed content creation projects was Now What?, a guide for students who were studying through UNISA. We teamed up with Together We Pass to produce the booklet, with the understanding that we would manage the project management and costs, and in turn they would advertise the booklet and help to distribute it to their affiliated UNISA students. For us, the project was about showing UNISA that Paperight could be a useful mechanism for UNISA students. We began by having a general hacking session to decide on the outline and general structure, and then I drew all of this together into a detailed brief and content outline.

At the end of 2012, given the launch of Paperight 1.0 and that the content catalogue had to be rebuilt almost from scratch, I did an analysis of the listed content that we had put on Paperight since May. This had also shifted from primarily Creative Commons licensed and public domain works (on Paperight 0.5), to include titles from a total of 36 publishers who had since registered. We continued to have a large base of CC-licensed and public domain material, but this has been supplemented by contemporary African and South African fiction, academic work, study-guides, and teachers resources.

The graph below roughly illustrates, based on year of publication, the composition of the Paperight catalogue in comparison to that of the database in February 2012. It illustrates that we grew our proportion of contemporary, licensed titles. The drop in public domain titles here, is a result of the fact that some of our earlier public domain texts have not yet been processed for upload on Paperight 1.0.

Since February we had nearly doubled our acquired content, and had increased the amount of documents that have been processed for automatic download tenfold. As of December 20th, there were 1146 processed documents listed on the site, with 771 documents awaiting processing.

As of December 20th, there were 1146 processed documents listed on the site, with 771 documents awaiting processing.

The following data visualisations provide an overview of the percentage of books per genre. The second and third charts show the composition of sub-genres within two of the primary genres of ‘fiction’ and ‘non-fiction’.

These titles encompass a wide range of themes in the social sciences, both of an academic and general nature. These include books on politics (political parties and parliamentary politics), history, civil society and  mass media. There is a also a strong collection of African biographies and memoirs, African poetry and plays, African literary criticism and a broad collection of books on conservation and environmental issues. There is also an incredible collection of books on higher education, especially in Africa. Some of the books in our collection (especially books on African philosophy, the biographies and seminal works by past and contemporary African intellectuals) are not as easily available anywhere else in South Africa as they are on Paperight.  There are also books on cellphone culture in Africa,  African popular culture, books on gender and a wide-range of popular and literary fiction.

Publisher registrations

  • Parktown Publishers (10/12/2012)

New experiments shipped

From September to November we’ve put together a number of new experiments in product mix and marketing.

It’ll be interesting and hopefully valuable to see what works.

We also got out of the office a bit:

We learned a lot of hard lessons about how and now not to describe Paperight to consumers. This and other feedback and experience in October led us to completely overhaul our messaging … and our marketing focus, shifting from pushing ‘Paperight’ to pushing our outlets and backgrounding Paperight.

  • 24 Sep 2012: Well-received panel discussion titled “The Future of the Book” at the excellent Open Book Festival in Cape Town
  • 11 Oct 2012: Our comms manager Nick was on national TV show ‘Hectic Nine 9’, and wrote it up on our blog. Here’s the video. It didn’t go as planned. We learned a lot of hard lessons about how and now not to describe Paperight to consumers. This and other feedback and experience in October led us to completely overhaul our messaging (from standard pitches to site UI) and our marketing focus, shifting from pushing ‘Paperight’ to pushing our outlets and backgrounding Paperight. (More on that in a separate post.)
  • 15 Oct 2012: Content manager Tarryn attended the Frankfurt Book Fair. Here’s her blog post about it.
  • 7 Nov 2012: We announced our Paperight Young Writers Anthology: a collection of writing and illustration by high-school learners to be published on Paperight in 2013
  • 20 Nov 2012: I spoke at the Owl Club, a most venerable institution. Here’s the text of my talk.

A number of people have been talking about us. Some highlights: